Support tickets
do include edits to content, theme or CSS stylesheet adjustments, changing plugin settings, configuring forms and much more. From code to general WordPress issues, we’ll take care of almost anything related to the design and development of your website that can be done within 30 minutes from within the WordPress Dashboard.
Support tickets
do not include installing brand new plugins, custom development (PHP, plugins, themes, etc), updating custom theme code, graphic design, or building out a new landing page, new form, or new website.
Some Examples:
- Included: You want us to replace an image with one that you provide.
- Not included: You want us to create a new graphic to add to your website.
- Included: You want us to add a new field to your contact form.
- Not included: You want us to create a new form for job applicants.